These terms and conditions apply to the sale of tickets (“Tickets”) and admission to Reminisce House which are being held in Victoria (“Events”). The Event is being promoted and operated by Reminisce Entertainment Pty Ltd (ABN: 36 637 839 719) & Hardware Corporation Pty Ltd (ABN: 22 336 864 673) (“we” “us” or “Promoter”). The Event will be staged at the area designated by the Promoter located within the boundaries of The Sidney Myer Music Bowl (severally referred to as the “Event Site”).
These terms and conditions must be read in conjunction with additional information found on the Promoter’s website at www.reminisce.dj (“Website”), statements and directives found on Tickets to the Event and signage at the Event Site (collectively the “Terms and Conditions”). By using a Ticket to attend the Event or otherwise attending the Event, you (“you” or the “Patron”) agree that you are entering into a legally binding contract with us containing the Terms and Conditions below.
We reserve the right to update and amend these Terms and Conditions at any time. Notice of any amendments will be displayed on our Website. You should familiarise yourself with these Terms and Conditions and check for updates regularly. If you do not agree to these Terms and Conditions (or any updates or amendments), you should not purchase or accept a Ticket to attend the Event, or otherwise attend the Event.
You acknowledge and agree that there are conditions of entry to the Event, as follows:
Valid Photo ID is required for entry to the Event and Event Site, that being a valid passport, valid Australian driver’s license or valid Australia state specific proof of age card (“Valid ID”). Attendees from overseas must bring their valid passport to gain entry.
You agree that certain terms will apply to the sale and use of tickets to the Event:
The Promoter reserves the right in its sole discretion to change the Event artist line-up, dates, venues, entry and exit times to the Event, artist performance times, amount of artists, special effects, amount of stages, amenities, amount or type of stalls, Event programmes, layouts and capacity, Event Site layout or any other aspect of any facility or attraction at the Event (jointly “Event Details”) without prior notice to you. The Promoter will not be required to provide refunds or other compensation to a Patron if the Event Details are changed although the Promoter may provide a refund in its discretion where a patron cannot attend the Event due to a date change.
The Promoter reserves its rights to cancel the Event at any time due to a Force Majeure Event which in the Promoter’s sole discretion makes it logistically impossible to operate or continue to operate the Event. In the event the Promoter is required to cancel the Event entirely due to a Force Majeure Event, the Promoter may provide refunds to Patrons in its sole discretion. Where the Promoter exercises its discretion to issue a refund for a cancelled Event in accordance with its rights, you hereby agree and acknowledge that any such refund shall be strictly limited to the value of the Ticket (at the price you purchased it) and shall not extend to a refund of the booking fees, delivery or mail fees and any processing surcharge. “Force Majeure Event” means anything outside the Promoter’s reasonable control, including without limitation, fire, bad weather, damage to Event Site caused by bad weather, rain, flood, drought, storm, lightning, act of god, explosion, sabotage, accident, labour dispute, council or police rulings or war.
The Promoter reserves its rights to cancel the Event without cause whereby the Promoter will provide refunds to Patrons. Refunds shall be strictly limited to the value of the Ticket (at the price you purchased it) and shall not extend to a refund of the booking fees, delivery or mail fees and any processing surcharge. The Promoter will not be required to provide other compensation to a Patron where an Event is cancelled without cause.
A wristband will be issued to each Patron who gains Valid Entry to the Event (“Wristband”). Wristbands are non-transferrable and must not tampered with or removed, and must remain visible over the duration of the Event. The Promoter reserves the right to remove any Patron not wearing a Wristband from the Event Site, without refund.
All Patrons will be subject to a search prior to entry to the Event Site.
Security staff may thoroughly search, pat down, metal detect, inspect or open any bags or articles upon entry. Due to the importance of keeping Patrons and the Event secure and safe, any person who withdraws consent for this, either prior to the search or during the search or hinders the search process shall be refused entry to the Event and/or Event Site, and will not be provided with a refund.
The following items are not permitted at the Event Site and must not be brought to the Event by patrons:
(each a “Prohibited Item” and together “Prohibited Items”).
Any Patron found in possession of any Prohibited Item may be refused entry or removed from the Event Site without refund.
The possession, sale or use of illegal drugs or illicit substances is strictly prohibited. The Promoter does not condone or endorse the use of such substances and any patron found with them in their possession will be refused entry or removed from the Event Site and may be reported to the relevant authorities.
A total fire ban is in operation for the entire duration of the Event. Patrons are not permitted to operate naked flames. Fines may be imposed by relevant council or authorities where a person fails to comply with the fire ban.
You are responsible for the security of your own belongings while on the Premises and you must not:
You hereby agree that at all times, you will:
Entry to the Event and the Event Site is at your own risk. You acknowledge that the Event Site and/or the land it is staged on is an inherently dangerous place that may contain all manner of obstacles, risks and dangers, both known and unknown, natural and man-made which may result in loss or damage to property, personal injury or even death. You further acknowledge that at the Event, you may be exposed to contact from other Patrons, such as jostling, shoving and pushing; sustained loud noises which may cause temporary or permanent hearing loss; sun, rain and other elemental exposure; and other physical stressors. You hereby waive and forego any rights to make any claims for losses and injuries suffered by you on the Event Site for which we are not directly responsible and you warrant that you will come well prepared to handle challenging situations that may be presented to you at the Event Site.
The Promoter advises that Police have the right to attend the Event and have the right to question and/or eject Patrons from the Event over and above any restrictions or grounds for refusal of entry and/or removal from the Event Site contained within these Terms and Conditions. Patrons should respect police personnel and should seek legal advice before refusing to comply with any request made by any police personnel.
The Promoter reserves the right to arrange for medical treatment at the Event Site and/or emergency evacuation of any person from the Event Site if the Promoter in its sole discretion deems it necessary for the person’s safety or the safety of others (“Emergency Medical Assistance”) and by agreeing to the Terms and Conditions, you hereby consent to receiving such Emergency Medical Assistance.
You hereby consent to the Promoter or its representatives receiving personal information relating to you obtained during such Emergency Medical Assistance and sharing such personal information with third parties where it is reasonably necessary for the provision of the Emergency Medical Assistance, and for any investigation, auditing or reporting purposes of the Promoter.
In the case of an emergency evacuation or situation, you must promptly follow all directions of emergency services personnel and staff and contractors of the Promoter (including without limitation security personnel).
Where reasonably required for the safety of any person, the Promoter reserves the right to:
If a Patron feels at any time that any person’s health or safety is threatened, they must immediately contact the nearest security guard. There are first aid officers at the Event Site at all times who can be contacted by security and event staff.
Promoter staff are there to assist with any questions or concerns you may have.
The Promoter will not be held responsible whatsoever for any loss or damage to any property (including without limitation personal property such as bags, money or other personal items) brought to or purchased at the Event.
You hereby agree to indemnify and hold the Promoter, its officers, directors, shareholders, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including legal fees on a full indemnity basis) made against the Promoter by you or any third party due to or arising out of any breach by you of the Terms and Conditions.
The Promoter does not accept liability for any injury, damage, loss, delay or additional expenses, which may be incurred by you as a result of a Force Majeure Event (defined above) or cancellation or shortening of the Event due to a Force Majeure Event.
The Promoter uses the brand ‘Reminisce’ as a trademark and is the exclusive owner of logos, artwork, photographs, videos and other material created to promote the Event (“Event IP”). Should you wish to use the Event IP other than for private, non-commercial purposes, you must obtain the prior written consent of the Promoter.
Audiovisual recordings of the Event are prohibited (“Unauthorised Recordings”). Should you make any Unauthorised Recordings, you agree that upon making those recordings, all copyright in the Unauthorised Recordings shall vest in and otherwise be assigned to the Promoter. You further warrant that you shall not use the Unauthorised Recordings in any manner whatsoever. Unless you have been restricted by any other agreement, you may take photographs with still cameras, however such images may only be used for private non-commercial purposes and must not be publicly displayed. If you wish to use a professional camera or video recorder, you must seek the prior consent of the Promoter.
By purchasing a Ticket and/or attending the Event, you consent to photos, videos and other recordings being taken of you and used by the Promoter for marketing, promotional and other purposes in its discretion (“Official Content”). You agree to assign in writing (in a format to be produced by us) to the Promoter all present and future rights in the entire copyright (including rights as a performer) in the Official Content throughout the world in all media in perpetuity.
Any person found to be carrying media equipment (including without limitation microphones, recording devices, camera) may be removed and banned from future Reminisce events for an indefinite period, unless that person has received the Promoter’s prior written permission to attend the Event as media personnel and displays their media pass promptly upon request.
You must not distribute any third party promotional items (including without limitation flyers, posters, stickers, wristbands or tickets) at any time within the Event Site or within the surrounding area.
Any unenforceable or void provision, or part thereof, may be severed from these Terms and Conditions without affecting the validity of the remaining provisions.
These Terms and Conditions shall be governed by the laws of Victoria, Australia, and the parties submit irrevocably to the authority of courts having jurisdiction in Victoria, Australia.
We are able to novate, assign, sub-licence or otherwise transfer our rights and obligations under these Terms and Conditions to a third party nominated by us (for example so that the third party may operate and promote the Event in a particular state). You agree that where we do so, the new party will assume our rights and obligations under these Terms and Conditions (in whole or in part) and you will release us from those rights and obligations under these Terms and Conditions.